Where do we deliver?

We deliver worldwide - yes, that's everywhere in the world!

* we've safely delivered tea as far east as Australia, as far south as South Africa, as far north as Norway, and as far west as Oregon!

Deliveries are made from our base in the UK, but occasionally (for example, if a tea is out of stock) we will ship direct from China to your home. We'll always clearly indicate where your tea will be shipped from during the order process.

Delivery times

These are rough delivery times for each area of the world. Please note these are guidelines, and occasionally packages can take slightly longer (or slightly shorter) than indicated:

  • UK - 1-3 days
  • Europe and North America - 2-7 days
  • Rest of the world - 7-14 days

Postage cost

We charge a flat rate of £3 / €4 / $5 on each order, regardless of how much you order. If you order more than £50, your order is delivered for free. It's that simple.

Customs, taxes and inspections

Most countries do not levy tax on small commercial purchases, especially tea, and tea is usually inspected for safety when it leaves China, not when it arrives in your country. We clearly mark all parcels, and complete all required international customs declarations forms so your tea is delivered safely, legally, and with a minimum of delay.

Some countries (for example, the USA) require prior notice of commerical packages - we take care of this paperwork whenever we send tea to a customer, so you don't have to.